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FAQs

I'm a previous member and can't login or reset my password?

Your old site login details don't work here. We've created a new account for you and sent you an account activation email.

I'm a previous paid member and didn't get my account activation email. What do I do?

Check your inbox, spam, and junk folders. If it still isn't there, reach out.
***Sometimes account email addresses/or Paypal payments have maiden names or partner names in them, which don't correlate with names on old accounts. Please let us know if this is the case, and use the email address on your account :)

What is the address for Local Order Collection?

Unit 6
5 Focal Ave
Coolum Beach
(see map below)

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We love to help!

We try our best to respond to all inquiries within 24-48 hours, Monday - Friday.

hello@thewholefoodcollective.com.au

Warehouse number for local collection coordination: 54151897

Speak soon!

Seek and you shall (hopefully) find!